Troubleshooting

HomeWizard Energy Troubleshooting

Can the Energy app also measure water?
We are working hard to make Energy a comprehensive platform. So also water use measurements
Mon, 13 Jul, 2020 at 2:52 PM
No gas consumption in now view
Why do I not see gas consumption in the 'now' overview? When using a HomeWizard P1 meter with the 'HomeWizard Energy' app, the gas cons...
Thu, 11 Mar, 2021 at 9:44 AM
Can I see my meter readings
Can I see my meter readings from the HomeWizard Energy App. The readings of the 'HomeWizard P1 meter', 'HomeWizard kWh meter' and '...
Fri, 17 Jul, 2020 at 3:35 PM
HomeWizard P1 Meter status light continuously red?
Is your status light continuously red? Then your smart meter will not send data over the P1 port. Contact your grid operator. Exception for Belgium: In man...
Fri, 16 Oct, 2020 at 10:31 AM
Why graphs suddenly disappear?
Looking at graphs for a longer period of time suddenly disappear. The HomeWizard Energy app is built on Android and iOS. Android and iOS apps are currently...
Mon, 19 Oct, 2020 at 10:44 AM
I have trouble logging in to the HomeWizard Energy app
Intro Follow this step-by-step guide if you have trouble logging in to the HomeWizard Energy app. Step 1 When you make a new HomeWizard...
Wed, 28 Oct, 2020 at 12:58 PM
Does the HomeWizard Energy app work with Apple Homekit?
Homekit does not support energy measurement, which is why this is currently not possible on all meters of de HomeWizard Energy app. As soon as Apple support...
Thu, 19 Nov, 2020 at 10:47 AM
HomeWizard kWh meter works independently?
Does the HomeWizard kWh meter also work without the HomeWizard P1 meter on the HomeWizard Energy app? All our HomeWizard Energy meters are modular (Standal...
Wed, 13 Jan, 2021 at 11:41 AM
Does HomeWizard Energy also work on a PC or laptop?
There is no program or website browser that you can access our HomeWizard Energy platform with a PC or laptop.  Our HomeWizard Energy platform (app) onl...
Wed, 13 Jan, 2021 at 11:32 AM